Your Data

Privacy Policy

Last updated: 8 June 2026

This policy explains how we collect, use, store and protect your personal information when you contact us through this website or enquire about a bespoke commission. We are committed to handling your data carefully, lawfully and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

01Who we are

This website is operated by Hafferty Joinery Ltd, trading as Hafferty Interiors. We are the "data controller" responsible for your personal data.

02The information we collect

When you complete our enquiry form, we collect the personal data you provide, namely:

• your name;
• your email address;
• your telephone number (if you choose to provide it);
• your postcode (if you choose to provide it);
• the details of your enquiry or project, where you choose to include them; and
• any photographs or images you choose to upload to help us understand your space or your vision.

You do not have to provide the optional fields, but giving us your phone number, postcode and project details helps us prepare a more accurate quotation and respond more usefully.

03Why we use your data, and our lawful basis

We use the information you give us for the following purposes:

• To respond to your enquiry and prepare quotation documentation for your project. Our lawful basis is that this processing is necessary to take steps at your request before entering into a contract (UK GDPR Article 6(1)(b)), and our legitimate interests in responding to people who contact us (Article 6(1)(f)).
• To communicate with you by telephone and email about your enquiry, your quotation and any resulting project. Our lawful basis is the same as above.
• To send you a small number of relevant email communications each year — for example occasional updates about our work or services we think may interest you. Our lawful basis is our legitimate interests, and you can opt out at any time (see "Marketing" below).

04Marketing

We send only a small number of relevant email communications per year, and never more than that. We do not bombard you with messages. Every marketing email we send includes a simple way to unsubscribe, and you can also opt out at any time by emailing us at ronan@hafferty-interiors.co.uk. If you opt out, we will stop sending you marketing communications but will still contact you where necessary about an active enquiry or project.

05Who we share your data with

We do not sell your personal data, and we never share it with third parties for their own marketing.

We may share your information with trusted service providers who help us run our business — for example our email, IT and website hosting providers — but only so far as is necessary for them to provide their service to us, and under agreements that require them to keep your data secure and use it only on our instructions. We may also disclose information where we are required to do so by law.

06Storing your data and international transfers

We store your data securely and take appropriate technical and organisational measures to protect it against loss, misuse or unauthorised access. Where any of our service providers process data outside the UK, we ensure an appropriate safeguard is in place — such as a UK adequacy decision or the International Data Transfer Agreement / Standard Contractual Clauses — so that your data receives an equivalent level of protection.

07How long we keep it

We keep your personal data only for as long as we need it. In general, we retain the information you provide for up to 5 years, after which it is securely deleted — unless we are required to keep it for longer to meet a legal, accounting or tax obligation. If you join our mailing list, we keep your details there until you ask us to stop.

08Your rights

Under data protection law, you have the right to:

• be informed about how your data is used (this policy);
• request access to the personal data we hold about you;
• ask us to correct data that is inaccurate or incomplete;
• ask us to erase your data in certain circumstances;
• ask us to restrict or object to our processing of your data;
• request the transfer of your data (data portability); and
• withdraw your consent at any time where we rely on consent.

To exercise any of these rights, please contact us at ronan@hafferty-interiors.co.uk. We will respond within one month.

09Automated decision-making

We do not use your personal data for any automated decision-making or profiling.

10Cookies

Our enquiry form itself does not set marketing cookies. If we use website analytics or other cookies elsewhere on the site, these are covered by our separate cookie notice, and you can manage your preferences at any time.

11How to complain

If you have a concern about how we have handled your personal data, please contact us first and we will do our best to put things right. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or on their helpline 0303 123 1113.

12Changes to this policy

We may update this policy from time to time to reflect changes in how we work or in the law. Any updates will be posted on this page with a revised "last updated" date.